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(516) 504-3939
Mon-Fri 10am-6pm EST

Shipping

We ship all small orders via USPS. Larger orders may ship via UPS. When we ship your order, you will receive an automatic email with shipping confirmation. In orders over $10, you will also receive tracking information. All orders usually ship same day or next.

All orders placed during holidays and weekends will process the next business day. Shipping prices (if any) are not negotiable. Local pickup is not available. Third party shipping carriers will not be used. 

Please Note: We DO NOT charge a handling fee.

 

Returns

We stand behind our products and value our customer's satisfaction. Customers have seven (7) days from receipt to arrange an exchange. Returns are accepted on an exchange basis and only if the item is defective or the wrong item was ordered. We will gladly replace the defective item with a new one at no charge. Authorized returns will receive a full product credit (minus shipping fees and a maximum restocking fee of 20%). Authorized returns will receive a full product credit (minus shipping fees and a maximum restocking fee of 20%). In the event that an exchange is not available, a refund for the purchase price will be issued.

  • Items must be returned in New and UNUSED condition.
  • Goods must be returned in the original box and include all packing materials, documentation, etc.
  • Buyer must email us to obtain a Return Authorization number prior to returning the item.
  • All unauthorized returns will be refused and shipped back to the sender at their full expense.
  • Shipping charges are non-refundable.
  • Buyer pays for all return shipping charges.
  • International sales are not eligible for refund or exchange.